Frequently Asked Questions

No, All Star Exterior Services does not offer replacement for glass but we recommend the following locally owned and operated businesses:

- First Choice Glass 480.983.1151

- Glassbusters 480.964.4664

All Star Exterior Services only works on sliding glass, patio doors. We do not work on French Doors, interior doors, pocket doors, regular pass through doors. 

All Star Exterior Services replaces the rollers/wheels; repairs tracks, locks, mortises and latches. We do NOT replace Glass. 

It can take our technicians anywhere from 15 minutes to an hour+ to replace the rollers, however, it typically takes approximately 30minutes to complete the roller replacement. 

It depends on the style and make of the door as to whether or not it will need to be removed to complete the repairs. Our technicians are skilled in removing the doors for any and all repairs.

As a SRP approved vendor, All Star Exterior Services provides you with all of the paperwork necessary to receive your rebate including; the rebate application, all paid invoices with the square footage and direction of each sun screen we install. 

All Star Exterior Services provides a selection of colors to choose from for sun screens. They include Black, Brown, Black/Brown, Beige, Desert Sand, Gray & White. Please see our home page for sample pictures. 

All Star Exterior Services matches the screen frame color as close as they can to your window frame. 

Yes, All Star Exterior Services offers discounts for first-time customers as well as seasonal specials. All Star does NOT offer discounts on screen doors, as they are already at the lowest price we can offer. If you are an SRP customer, we can help you with rebates for sun screens. Please contact us for more information.

Yes, All Star Exterior Services offers warranties for roller replacement and screen installation. Please contact us for more information.

The best time to schedule window cleaning depends on your location and weather conditions. In general, spring and fall are popular times to schedule window cleaning appointments.

Yes, All Star Exterior Services offers annual services with occurances ranging from one to four times. 

Yes, All Star Exterior Services provides window cleaning services for commercial properties including offices, retail stores, and restaurants.